Your phone rings hardest when your team is busiest
Most restaurant messages arrive right before lunch and dinner: “Do you have a table for four?”, “Do you deliver to my area?”, “What's today's menu?”. That's exactly when your hosts and cashiers are serving guests. Messages pile up, customers wait, and many simply order from the place that answered first.
An AI assistant on WhatsApp replies instantly with the information you gave it, 24/7, and passes the conversation to a person when it needs one. Your team keeps serving; your customers keep booking.
What is a chatbot for restaurants?
A chatbot for restaurants is an assistant that answers your customers' messages automatically. Simplifybot runs on the official WhatsApp Business API: it learns your menu, prices, hours and delivery zones from the dashboard, answers in natural language and knows when to bring in someone from your team.
What the chatbot handles for your restaurant
Table reservations
Checks availability and books tables through Calendly, then confirms the details in the same chat.
Menu and daily specials
Shares the menu of the day, prices and dietary options, so guests decide before they arrive.
Delivery orders
Explains delivery zones, fees and estimated times, and asks for the order and address to get it moving.
Hours and location
Answers “are you open?” and “where are you?” at any hour, including holidays you configure.
Handoff to your staff
Large groups, events or complaints go straight to a person on your team with the full conversation. See human handoff.
Table reservations on WhatsApp
Connect Calendly and the assistant offers the available times, collects the name and party size and books the table without anyone picking up the phone. Requests that need a decision from your team — large groups, private events, special set-ups — are handed to a person with the whole conversation.
Your menu, always up to date in the chat
- Today's specials, prices and combos, answered in seconds.
- Vegetarian or other dietary options you list in the dashboard.
- Questions about ingredients or allergies that need care can go to your team.
- Update the information from the dashboard whenever your menu changes, no code required.
Delivery and takeaway orders on WhatsApp
The assistant explains your delivery zones, fees, times and payment methods, and asks for what the customer wants and the delivery address. When the order needs confirmation by your kitchen or cashier, it passes the chat to your team with everything already written down, so nobody has to ask twice.
Example conversation
Connected to the tools you already use
Simplifybot runs on the official WhatsApp Business API and on Telegram. Connect Calendly so the bot books tables in your calendar, and add your menu, hours, delivery zones and FAQs from the dashboard — no code. When you want a person to take over, assign the conversation to an agent from the same inbox.
Sell more through WhatsApp
Answering fast is the first step; the next is turning chats into orders. Read our guide on how to sell on WhatsApp and the list of questions worth automating.
How to get started
- 1
Connect WhatsApp
Link your WhatsApp Business number (we guide you) and, if you want, Calendly.
- 2
Add your restaurant's info
Menu, prices, hours, delivery zones and the questions you get every day.
- 3
Go live
The bot starts replying. Review conversations and fine-tune from the dashboard.
Pricing
Most restaurants start on Basic or Business. See all details on the pricing page.
Basic
Business
Most popularEnterprise
Frequently asked questions
What is a chatbot for restaurants?
An assistant that answers your restaurant's messages automatically — bookings, menu, delivery and hours — with the information you give it, and passes the chat to your team when a person is needed.
Can the chatbot take table reservations?
Yes. Connect Calendly and the bot offers available times and books the table inside the WhatsApp chat.
Can it handle delivery orders?
It answers delivery zones, fees, times and payment methods, collects the order details and address, and hands the chat to your team when the order needs confirmation.
Does it work with my current WhatsApp number?
Simplifybot uses the official WhatsApp Business API. We guide you through connecting your business number during setup.
What happens with complaints or special requests?
The bot hands the conversation to someone on your team, with the full history, so nobody has to repeat themselves.
How much does a restaurant chatbot cost?
Simplifybot's Basic plan is $39 USD a month and Business is $79 USD a month. See the pricing page for what each plan includes.
Do I need to know how to code?
No. You add your menu, hours and FAQs from the dashboard and the assistant learns from that information.